Kurt A. Sanftleben, LLC

More Information

Booth 1

Shipping and Returns

PAYMENT METHODS ACCEPTED - We accept Checks, Money Orders, and Credit Cards (Visa, MasterCard, American Express, Discover) via PayPal. Interbank transfers via Zelle are free and may be necessary for high-dollar-value transactions. Other domestic and international bank transfers may be possible for an additional fee. Institutions, well-established customers, and ABAA members may be invoiced; all others are asked to prepay.

INSTITUTIONAL PURCHASES - We appreciate institutional constraints when it comes to complying with fiscal years, acquisition rules, foundation requirements, and donor concerns, so we’re always willing to hold items for a reasonable time for you to meet organizational purchasing, funding, and billing requirements.

TRADE DISCOUNTS - We offer reciprocal trade discounts (sale items included) to known book, ephemera, and postal history dealers when paying by check or money order. Dealers unknown to us may be asked to document their status.

DOMESTIC SHIPPING - Unless otherwise specified, orders are normally shipped free of charge by our choice of USPS Media, First Class, or Priority Mail. If requested, other shipping (e.g., UPS, FedEx, USPS Express Mail, etc.) shipping is at cost.

INTERNATIONAL SHIPPING - Orders are normally shipped at cost via FedEx, USPS Priority International Mail, and USPS First Class International Mail. We are not  are not registered to collect VAT on purchases from the United Kingdom, therefore we are unable to ship items valued at under 135 GBP to the U.K.  However, if you are a U.K. customer and would like to purchase goods valued at less than 135 GBP, you can request shipment to a friend or associate of yours with an address in the U.S., and they can forward the package to you.  That said, we accept no responsibility beyond delivering your package to the U.S. address that you designate. As well, we no longer ship to Germany and France.  Both countries have established bureaucratic hoops and hurdles with regard to "Extended Producer Responsibility (EPR)" requirements that we find too burdensome. If you are from either of these countries, we won't be able accept orders requesting shipment there.  As an alternative, you can request shipment to a friend or associate of yours with an address in the U.S., and they can forward the package to you.  However, if you do, we accept no responsibility beyond delivering your package to the U.S. address that you designate.  If we receive an order requesting delivery to a country to which we will not ship, we will promptly cancel it and refund any money received.  

RETURNS AND REFUNDS - We accept returns for full refund less shipping for any reason provided the item purchased is returned to us within 14 days and in the same condition as sent. Please notify us in advance of any return shipment.